# Cailin **Head of Delivery** — 10+ years > Head of Delivery at Potent. Owns project delivery, account orchestration and keeping every engagement on time and on brief. Cailin leads delivery across Potent. She's the person who turns a signed scope into a shipped outcome — running project timelines, coordinating the strategy, design, branding and content teams, and making sure clients always know what's happening and what's next. Her background spans project and account management across agency and in-house environments, and her brief is simple: protect the quality of the work while keeping every engagement moving. If a project lands on time, on brief and without surprises, that's Cailin. ## Expertise - Project & delivery management - Account orchestration - Cross-team coordination - Process & workflow design - Client communication Canonical: https://potentpositioning.com/about/team/cailin